Terms of Service

These Terms govern your use of minitods.com and your purchases from us. By using the site or placing an order you agree to them.

1. Who we are

Seller: Minitods  |  Address: Hyderabad, Telangana, India

Phone: +91 7075910033 |  Email: info@minitods.com 

2. Products and pricing

• All prices are in Indian Rupees (INR) and include applicable GST. Shipping, if any, is shown at checkout before you pay.
• We try to show colors, specifications and details accurately, but they may differ slightly from the product received. Images are for illustration.
• If a product is listed at an obvious pricing or typographical error, we may cancel the order and refund any amount paid.
• Availability can change. An order is accepted only when we dispatch it or confirm it to you.

3. Offers and discounts

• Offers, discounts and coupon codes on minitods.com are valid for orders placed on minitods.com only. They do not apply to other websites, marketplaces or physical stores.
• Unless stated otherwise, offers cannot be combined, are limited to the stated period or stock, and can be changed or withdrawn at any time.
• We may cancel orders that misuse an offer.

4. Health and safety information

Product information on this site is general. Always read the label and follow the manufacturer's instructions. For infant nutrition and health questions, consult your pediatrician. Breast milk is the best food for babies, and infant formula should be used only on a healthcare professional's advice.

5. Payments

Available payment methods, including Cash on Delivery where offered, and any COD charges are shown at checkout. We never ask you for card PINs or OTPs by phone or email.

6. Shipping, returns and cancellations

These are covered by our Shipping Policy and Returns, Exchanges & Refund Policy, which form part of these Terms.

7. Your account and information

You agree to give accurate, complete delivery and contact details. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information.

8. Intellectual property

The site's content, logos and design belong to us or our licensors. Brand names and product images belong to their respective owners. You may not copy or reuse them without permission.

9. Limitation of liability

To the extent permitted by law, we are not liable for indirect or consequential losses arising from use of the site or products. Nothing in these Terms limits liability that cannot be excluded under Indian law or your statutory consumer rights.

10. Governing law

These Terms are governed by the laws of India. The courts at Hyderabad, Telangana have exclusive jurisdiction, subject to your rights under the Consumer Protection Act, 2019.

11. Grievance Officer

As required by the Consumer Protection (E-Commerce) Rules, 2020:

• Name: Anand Ganpaa
• Designation: Grievance Officer
• Email: support@minitods.com (subject: ATTN: Grievance Officer)
• Phone: +91 7075910033
• Hours: Monday to Saturday, 10:00 AM – 6:30 PM IST
• We acknowledge complaints within 48 hours and aim to resolve them within one month of receipt.

12. Changes

We may update these Terms by posting the new version here. Last updated: [03-Nov-2026].