General answers to common questions. Always read the product label and follow the manufacturer's instructions, and ask your paediatrician about your baby's health or feeding needs.
Ordering and delivery
How long will my order take?
Orders are dispatched within 24–48 business hours. Delivery usually takes 2–4 business days in metro cities and 4–9 days elsewhere in India, depending on location. See our Shipping & Delivery page.
Can I cancel my order?
Yes, within 2 hours of placing it or before dispatch, whichever is earlier.
Can I return or exchange a product?
Eligible unopened items can be exchanged within 3 days of delivery. Damaged, defective, wrong or expired products are replaced or refunded. Food, feeding, hygiene and breast-care items cannot be exchanged unless damaged or incorrect. See Returns & Refunds.
What if my parcel arrives damaged?
Email us within 48 hours with your order number and photos or a video of the box and product.
Do you charge GST?
All prices include applicable GST.
Feeding bottles and teats
What are bottles made of?
Plastic (such as polypropylene) bottles are light and shatter-resistant. Silicone bottles are soft and flexible. Glass bottles are heavy and breakable but do not hold odours or stains easily. "BPA-free" means the material is made without bisphenol A.
How do I choose a teat flow?
Teats come in slow, medium and fast flows, and the numbering differs between brands. Start with the age or flow on the pack. If your baby coughs or leaks milk, the flow may be too fast; if feeds are very long and tiring, it may be too slow. Ask your pediatrician if you are unsure.
Do I need to sterilise new bottles?
Follow the manufacturer's instructions for cleaning and sterilising before first use and for regular care.
Diapers
Tape or pant style?
Tape-style diapers are easy to fit on newborns. Pant-style diapers suit babies who move around and are easier to change standing. Choose by your baby's weight using the brand's size chart.
Are swim diapers regular diapers?
No. Swim diapers are for use in water and are not meant to absorb like regular diapers.
Age guidance
Are the age ranges on products exact?
They are the manufacturer's guidance. Every child is different, so check the label and supervise use.
Still need help?
For general questions, write to info@minitods.com. For order questions, write to orders@minitods.com. For delivery and other support, write to support@minitods.com. Call or whatsapp us on +91 7075910033.