Shipping & Delivery Policy
Minitods (minitods.com) delivers across India through courier partners such as Blue Dart, Delhivery and DTDC.
1. Processing and dispatch
- Orders are verified, packed and dispatched within 24 to 48 business hours (Monday to Saturday, excluding national holidays).
- After dispatch you will receive a tracking link by SMS and email [and WhatsApp, if enabled].
2. Estimated delivery times (after dispatch)
- Metro cities (Delhi NCR, Mumbai, Bengaluru, Hyderabad, Chennai, Kolkata): 2 to 4 business days
- Tier 2 and Tier 3 cities / rest of India: 4 to 7 business days
- Remote locations, North-East, J&K: 6 to 9 business days
These are estimates, not guarantees. Delays can occur due to weather, courier issues, strikes or incorrect addresses.
3. Shipping charges
- Shipping charges, if any, are shown at checkout before payment.
- Free shipping applies on orders above Rs. [AMOUNT], as shown on our website banner.
- Cash on Delivery, where available, may carry a handling charge shown at checkout.
4. Protective packaging
We pack formula, food, skincare and fragile items in protective packaging to reduce transit damage. Please check your parcel on delivery and report any damage as described in our Returns, Exchanges & Refund Policy (within 48 hours).
5. Delivery address and failed delivery
Please enter a complete address, PIN code and working phone number. If a parcel is returned because of an incorrect address, unavailability or repeated refusal, re-shipping charges will apply.
6. Delayed shipments
If your parcel is delayed beyond the estimated time, email support@minitods.com or call/whatsapp on +91 7075910033 with your order number and we will follow up with the courier.